1. Object of the online contract and its definition.
By online sales contract we mean the distance contract and that is the legal transaction concerning movable goods stipulated between a supplier in this case Le Tisane Di Zahara and a customer as part of a distance selling system organized by the supplier which, for this contract, uses the remote communication technology called “Internet”. All contracts, therefore, will be concluded directly through access by the consumer customer to the website corresponding to the address www.letisanedizahara.com, where, following the indicated procedures, he will conclude the contract for the purchase of the goods. By customer we mean the natural person who purchases goods and services for purposes not directly related to the professional activity carried out. Below are the conditions of sale which will remain effective until changed by the supplier. Any changes to the conditions of sale will be effective from the moment they are published on the website www.letisanedizahara.com and will refer to sales made from that moment onwards.
2. Place an order.
2.1 To place an order you must be of age and be reachable by telephone. 2.2 You can place an order by completing the order form available on the website www.letisanedizahara.com after registering or creating your personal account or after qualifying as a guest customer; 2.3 By placing an order you make an offer to purchase the products chosen on the basis of these Terms and Conditions. We will be free to accept or reject this proposal. 2.4 If the Order is accepted, we will notify you of acceptance by issuing an Order Confirmation which will be sent to you via e-mail. The Order Confirmation will be effective upon sending. If the order is not accepted, we will contact you via e-mail or telephone. 2.5 Although we undertake to do everything possible to supply the products indicated in the Order Confirmation, we may not be able to supply these products for reasons beyond our control. In this case we will contact you to inform you and we will propose alternative products that you can purchase. In the event that you decide not to accept our proposals, we will cancel your order relating to the products that we are unable to supply and the amount relating to your order will not be deducted from your account.
3. Sales prices and purchase methods.
All sales prices of the products displayed and indicated on the website www.letisanedizahara.com for which they constitute an offer to the public pursuant to art. 1336 of the Civil Code, are inclusive of VAT and all other taxes; the cost of transport is duly highlighted on the appropriate page on the site which you will take care to view before confirming the purchase; in the case of delivery abroad, any additional costs due to taxes or duties provided for by the legislation in force in the country of destination will be borne by you. The purchase contract is perfected through exact compilation and consent to the purchase expressed through the online registration. You can pay for the goods ordered using the payment methods indicated online at the time of purchase.
4. Execution of the contract and delivery methods.
Le Tisane Di Zahara will deliver the selected and ordered products to you, in the manner set out in the previous article, via trusted couriers and/or shippers. In case of your absence at the time of delivery, a notice will be left and you will have to personally contact the courier or forwarder as soon as possible to agree on the delivery methods, aware that all additional costs due to the delay in delivery will be your responsibility. exclusive expertise. However, no responsibility can be attributed to the supplier for delayed or failed deliveries attributable to force majeure or unforeseeable circumstances.
5. Product availability.
You will be able to purchase the products indicated in the electronic catalog provided (present on the website www.letisanedizahara.com) and in the quantities available in stock. If an order exceeds the quantity existing in the warehouse, the IT system will accept the purchase limited to the available products.
6. Our responsibilities.
Le Tisane Di Zahara does not assume any responsibility for disservices attributable to force majeure such as accidents, explosions, fires, strikes and/or lockouts, earthquakes, floods and other similar events which prevent, in whole or in part, from carrying out the times agreed in the contract. Le Tisane Di Zahara will not be liable to any party for damages, losses and costs suffered as a result of failure to execute the contract for the causes mentioned above. Likewise, Le Tisane Di Zahara is not responsible for any fraudulent or illicit use that may be made by third parties of credit cards, checks and other means of payment, when paying for the products purchased. In fact, at no time during the purchase procedure is Le Tisane Di Zahara able to know the buyer’s credit card number which, by opening a protected connection, is transmitted directly to the banking institution managing the service; similarly Le Tisane Di Zahara is not able to check the correct and lawful origin of the credit document that is delivered by the Customer upon receipt of the goods.
7. Buyer’s obligations.
You undertake and oblige, once the online purchase procedure has been completed, to print and keep these general conditions, which, moreover, you will have already viewed and accepted as an obligatory step in the purchase, as well as the specific of the product being purchased, and this in order to fully satisfy the condition set out in the art. 3 and 4 of the Decree. Legislative n° 185/1999. 7.1 It is strictly forbidden to enter false and/or invented data in the registration procedure necessary to activate the process for the execution of this contract and the related further communications; the personal data and the e-mail must be exclusively your real personal data and not those of third parties, or fictitious. It is expressly forbidden to make double registrations corresponding to a single person or to enter data of third parties. Le Tisane Di Zahara reserves the right to legally prosecute any violation and abuse, in the interest and for the protection of all consumers.
8. Permissions.
By filling in the appropriate space on the website, you authorize Le Tisane Di Zahara to use your credit card, or other card issued in replacement thereof, and to debit your current account in favor of Le Tisane Di Zahara, the total amount highlighted as the cost of the purchase made online. The entire procedure is done via a secure connection directly linked to: PayPal (Europe) S.à r.l. & Cie, S.C.A. (also referred to simply as “PayPal” in this document) to users registered in European Union countries (“User”).PayPal (Europe) S.à r.l. & Cie, S.C.A. (R.C.S. Luxembourg B 118 349) is a Luxembourg credit institution duly licensed pursuant to Article 2 of the Law of 5 April 1993 on the financial sector, as amended (the “Law”) and is subject to the prudential supervision of the supervisory body of Luxembourg, the Commission de Surveillance du Secteur Financier, with registered office in Luxembourg. owner and manager of the online payment service, which Le Tisane Di Zahara cannot access. Should you exercise the right of withdrawal, as set out in point 10 of these general conditions, the amount to be refunded will be credited to the same credit card.
9. Provision and processing of personal data.
Personal data are collected for the purpose of registering you and activating the procedures for the execution of this contract and the related necessary communications; such data are processed electronically in compliance with the laws in force and may only be exhibited upon request of the judicial authority or other authorities authorized for this purpose by law. The personal data will be communicated to subjects delegated to carry out the activities necessary for the execution of the stipulated contract and disseminated exclusively within the scope of this purpose. You enjoy the rights referred to in art.13 L.675/1996, namely: to request confirmation of the existence of your personal data at Le Tisane Di Zahara; to know their origin, the logic and the purposes of their processing; to obtain its updating, rectification and integration; to request its cancellation, transformation into anonymous form or blocking in case of unlawful processing; to oppose their processing for legitimate reasons or in the case of use of the data for sending advertising material, commercial information, market research, direct sales and interactive commercial communication.
10. Right of withdrawal.
If for any reason you are not satisfied with the purchase made, you have the right to withdraw from the stipulated contract, without any penalty and without specifying the reason. 10.1 Terms: for the purchase of products within 10 working days from the date of their receipt 10.2 Method: The withdrawal must be expressed within the above terms, by sending a registered letter with acknowledgment of receipt, specifying all the data of the sale: sender, n. fact., n. order, to the following address:
Simonetta Gorelli, Calle Einstein n°17, Ap. 7, 35100, Sonneland – Maspalomas, España
Within the same period, a telegram or fax can be sent which must however be followed, within 48 hours, by a registered letter with acknowledgment of receipt confirming the manifest withdrawal. Always within 10 working days, all purchased goods must be returned to the sender-supplier, intact, packaged in their original packaging and complete with any manuals, without any defects. The latter can be sent together with the registered letter mentioned above. The return costs and the means to be used will be at your expense and your responsibility and you will not be compensated by Le Tisane Di Zahara in the event that the goods are lost or damaged. It will also be necessary to specify on the package the words “Subject: withdrawal, order. n., fact. n., sender”. Once you have received the goods, Le Tisane Di Zahara will issue a credit note for the entire amount paid by you. The credit note will be refunded within 30 days if you do not decide to purchase. 10.3 Those who do not have the right of withdrawal: cannot exercise this right of withdrawal if they purchase for purposes related to their work activity and with the supplier issuing an invoice. The right of withdrawal is also excluded in the case of purchase of goods made to measure or personalized or which, by their nature, cannot be returned or risk deteriorating or expiring rapidly.
11. Processing of personal data.
Personal data are collected for the purpose of registering you and activating the procedures for the execution of this contract and the related necessary communications; such data are processed electronically in compliance with the laws in force and may only be exhibited upon request of the judicial authority or other authorities authorized for this purpose by law. The personal data will be communicated to subjects delegated to carry out the activities necessary for the execution of the stipulated contract and disseminated exclusively within the scope of this purpose. You enjoy the rights referred to in Article 13 L.675/1996, namely: to request confirmation of the existence of your personal data at Le Tisane Di Zahara by sending a letter or fax; to know their origin, the logic and the purposes of their processing; to obtain its updating, rectification and integration; to request its cancellation, transformation into anonymous form or blocking, in case of unlawful processing; to oppose their processing for legitimate reasons or in the case of use of the data for sending advertising material, commercial information, market research, direct sales and interactive commercial communication.
The owner and manager of the collection and processing of personal data is Simonetta Gorelli, Calle Einstein n°17, Ap. 7 – 35100, Sonneland – Maspalomas, España | E-mail: info@letisanedizahara.com, P.I. ES75005Q2827003A.
